Shipping policy
Last Updated: June 2026
Thank you for shopping with Cleanix.
We strive to deliver your order safely and as quickly as possible throughout Pakistan.
Processing Time
- Orders are processed within 1 business day after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Our standard delivery time is:
5–6 working days across Pakistan.
Please note that delivery times may vary slightly depending on your city, weather conditions, courier delays, or public holidays.
Shipping Charges
Shipping charges (if applicable) will be displayed during checkout before payment.
Order Tracking
Once your order has been dispatched, you may receive shipment updates from our courier partner.
Delayed Deliveries
While we make every effort to deliver on time, unexpected circumstances such as:
- Weather conditions
- Public holidays
- Courier delays
- Remote delivery locations
may occasionally extend delivery times.
Incorrect Shipping Information
Please ensure your shipping address and contact information are accurate before placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged Packages
If your order arrives damaged, please contact us within 10–12 days of delivery with clear photos of the package and product. If approved, we will arrange a replacement according to our Exchange Policy.